Durham Organics’ Privacy Policy has been created to help you understand what information we collect, how we collect it, and how we use the personal information that you provide to us in the ordering and delivery processes.

What Information Do We Collect?

When you visit our Web site you may provide us with two types of information: personal information you knowingly choose to disclose that is collected on an individual basis and Web site use information collected on an aggregate basis as you and other visitors browse the Durham Organics site.

PERSONAL INFORMATION YOU CHOOSE TO PROVIDE

  • Registration Information
    When you register as a customer with Durham Organics, you provide us with certain kinds of information about yourself. You also provide us information in the form of an email address if you choose to sign up with our newsletter.
  • Email Information
    If you choose to correspond with us via email, we may retain the content of your email messages together with your email address and our responses.
  • Web Site Use Information
    Like most other commercial Web sites, our Web site utilizes a standard technology called “cookies” (see explanation below, “What Are Cookies?”) and Web server logs to collect information about how visitors are using our website. The information obtained through cookies and web server logs typically includes information like the dates and times of visits, which pages were viewed, the amount of time spent on the website, as well as the web sites visited just before and just after ours.

How Do We Use the Information That You Provide to Us?

Without getting into detailed specifics, we use personal information for the purposes of operating in our daily business activities. These may include advertising, providing customer service, and reviewing which products our customers and prospective customers may want more or less of.

What Are Cookies?

A cookie is simply a very small text document, which often includes an anonymous unique identifier. When you visit a Web site, that site’s computer asks your computer for permission to store this file in a part of your hard drive specifically designated for cookies. Each Web site can send its own cookie to your browser if your browser’s preferences allow it, but (to protect your privacy) your browser only permits a Web site to access the cookies it has already sent to you, not the cookies sent to you by other sites.

How Do We Use Information We Collect from Cookies?

As you shop for your produce on Durham Organics, our web site uses cookies to differentiate you from other shoppers so your shopping cart is only available to you. We may also use cookies to prevent you from seeing unnecessary advertisements or requiring you to log in more than is necessary for security. Cookies, in conjunction with our Web server’s log files, allow us to calculate the aggregate number of people visiting our Web site and which parts of the site are most popular. This helps us gather feedback in order to constantly improve our Web site and better serve our customers. Cookies do not allow us to gather any personal information about you and we do not generally store any personal information that you provided to us in your cookies.

Sharing Information with Third Parties

Durham Organics will not share your personal information including your name, address, telephone number and email with any third parties. If you have any questions or concerns about the above privacy policy, please do not hesitate to contact us.